Home > Solutions > Direct*Insurer Package > Direct*Claims
Direct*Claims is composed of workflow system based on web-services that manages from the claim registration procedures to customer satisfaction management for auto insurance programs, and it optimizes business efficiency with seamless link between reimbursement headquarters and on-site staff members. Furthermore, the product guarantees speedy and reliable reimbursement processes with service links between connection processes for client contacts and approval processes for management reimbursement in the business workflow.
From the claim registration procedures to closing case procedures, this product support automated task and approval processes with consistent reimbursement workflow
the product materializes reimbursement services by consolidating various service channels such as calling centers, internet, etc.
Automatic allocation to the representatives, automatic estimation for insurance rates, including system to manage payments and affiliates
including system to manage emergency call out through real-time system connection
Web based system for nationwide reimbursement services with no need for a special network system.
